Expert articles on voice AI technology, customer engagement automation, and the future of business communication. Stay ahead with insights from our team.
We’ve all been force fed artificial intelligence and its various use cases over the past year and frankly, it’s hard to keep track. This is why we try to keep it practical with semantee.ai. In this article, you’ll learn about how various technologies can be put together to form your own private AI psychology consultant avatar, with whom you can interact.
Ben Fistein
Let’s face it — deciphering what politicians are saying is a nearly impossible task even for humans. They have an unprecedented gift of uttering words that can mean virtually anything. Even though one of the real tangible benefits of large language models and semantic search is the ability to understand the meaning behind words, applying it to analyze what politicians are saying is just as tough as it is for us humans. But we tried anyway!
Ben Fistein
Companies always strive to automate processes, particularly those requiring human inputs that tend to be repetitive, administrative in nature and fairly mundane. A popular way of addressing this issue in human-system interfaces was robotic process automation (RPA), but until recently, human-human interactions were harder to automate.
Ben Fistein
Insurance is one of the most call-heavy industries in general, but manual insurance claims in particular can be slow, expensive, and frustrating. Not only for customers, who are under tremendous amounts of stress due to events requiring an insurance claims, but also for employees. AI voicebots are changing that — slashing costs, accelerating response times, and improving accuracy, but also allowing insurance employees to focus on more value-adding activities. Let’s take a more detailed look at how voicebots are helping insurers navigate the claims processes.
Ben Fistein
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